Since 1968, Brooklyn A has provided free legal services for low-income residents of Brooklyn, pursuing neighborhood-based mission of justice, empowerment and community development. For over half a century, we have utilized an array of legal and advocacy strategies—community organizing, affirmative civil rights litigation, and eviction defense to defend the rights of individuals and families. Collaboration with the city, state, and federal officials to enforce housing laws and develop legislative solutions is also an integral part of our strategy. Brooklyn A has three core programs—Preserving Affordable Housing (PAH) Program, Consumer & Economic Advocacy (CEA) Program, and Community & Economic Development (CED) Program—each of which has unique initiatives and plays a vital community role to ensure basic needs are met and fundamental rights affirmed.
The Program Associate is responsible for outreach with community-based organizations (CBOs), CED programmatic support including managing the team calendar, assisting with intake screenings, data entry and reporting, and drafting correspondence, programmatic and legal documents for CED and assisting the Director as requested. They will create and update materials and presentations to be used in community outreach and education initiatives. They may be required to train intake and data associates, as well as all team staff on CED protocols and systems as necessary. They will work with the Director and Program Coordinator in community partner engagements, outreach and implementing overall program operations and objectives.
Essential Job Responsibilities:
- Interview clients and enter cases into the case management system and relevant databases;
- Participate in development and public relations functions in support of CED and its programmatic objectives (including, trainings, community partner relationships, and outreach to client population and third-parties);
- Organize and maintain documents in a paper or electronic filing system;
- Review and summarize program contracts, drafting correspondence, memoranda and other legal documents (i.e., client and third-party correspondence, contracts and other legal documents, programmatic and outreach material), submitting same for review, revising/updating, redlining/blacklining, comparing, proofreading, assembling, photocopying/scanning, emailing/faxing/mailing, and distributing final material as necessary;
- Communicate with sub-contractors, internal and external stakeholders regarding contracts and grant status, accurately log all active contracts in the database, conduct follow-ups as necessary;
- Review, scan and copy outside mail and maintain an organized filing system of paper and electronic documents, and screening phone calls when requested;
- Prepare files and/or binders for real estate and other transactional closings;
- Maintain and creating reports as necessary;
- Maintain and developing partnerships with CBOs and identifying new areas of partnership;
- Provide research on legal issues to support client cases, and prepare the appropriate documentation according to established procedures;
- Transcribe notes from meetings on computer from dictation and notation with precise terminology and speed, save and organize such minutes;
- Research, retrieve and update appropriate information in clients' case files in both hard files and case management system;
- Manage team calendars to coordinate and confirm schedules;
- Attend client and outreach/stakeholder meetings as required;
- Respond to clients in a professional manner at all times to best represent the firm and respect clients;
- Distribute and keep track on designated databases of case assignments and referrals; and following up on client/case related matters with subcontracted legal service providers and attorneys as necessary;
- Liaise with and between subcontracts, vendors, and other third parties;
- Attend professional meetings, educational conferences, and in-service trainings;
- Other duties as assigned.
Education & Experience:
- Associates’ Degree, Bachelor’s degree preferred; and
- A minimum of 2 years’ related experience in an office setting performing a combination of administrative functions, strongly desired.
- Excellent interpersonal skills and demonstrated ability to effectively communicate with individuals from diverse backgrounds, local organizations and people in crisis;
- Demonstrated ability to interact with persons of different races, ethnicities, ages, and sexual orientations in a multicultural environment and a commitment to diversity, equity and inclusion;
- Must have excellent verbal and writing communication skills that can be executed in formal correspondence and oral presentations;
- Advanced proficiency with MS Word, Excel and PowerPoint and other standard data management systems required, related certifications a plus;
- Strong reporting and record keeping skills, including the ability to synthesize lots of quantifiable and qualitative data into clear, plain language and readable charts and checklists;
- Must be able to work strategically within a team structure as well as independently, multi-task and work under tight deadlines;
- Dependability, good time management, and strong organizational skills and attentive to detail;
- Bi-lingual in English/Spanish preferred; and
- Thorough commitment to Brooklyn A’s mission and commitment to public interest work and economic equity.
If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for this role.
Brooklyn A is an equal opportunity employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion/creed, color, national origin, sex, gender, age, disability, sexual orientation, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.